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8th May 2024


I am filling this in on behalf of my mum, the staff in ED were great, so kind. The department was extremely busy so my mum was in a corridor receiving treatment for about 7 hours after which a bay was found for her. I can’t fault this hospital, so far my mum’s care has been wonderful. Ambulance staff were also extremely kind and caring.

Suggested improvements
Less time waiting in corridor would be nice.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse